The following Article was Featured in, Engineering News Online
Transparent service level agreements can improve internet experience. Service level agreements (SLAs) for Internet service providers (ISPs) in South Africa are often difficult to understand and do not help to improve customer experience.
The following Article was Featured in, MyBroadband
XDSL signs agreement with Dark Fibre Africa & Conduct for more fibre, faster. This addition to XDSL’s network and service offering complements the company’s already enviable stack of value-add features such as its broadband solutions including firewalls; Quality of Service (QoS); proactive monitoring and support via its data centres; a full enterprise hosted PABX; reporting; and SLAs that cater for resellers and corporates’ needs and budgets